What information do we collect, and why?

We only collect the personal details that allow us to offer you the most thoughtful and personalized experience within our community.
This may include your name, gender, date of birth, address, email, and phone number — when you have shared them with us — as well as the content of any communications you send to us.

We use this information solely to:

• Communicate with you and facilitate your bookings, purchases or requests.

• Share news, updates, and experiences from The Slow Concept and our carefully selected collaborators.

• Conduct client research and analytics to continually refine and elevate your experience with us.

Our website also uses cookies, IP addresses, and other analytics tools to help us understand how visitors interact with our digital space. This helps us design smoother, more intuitive, and more beautiful experiences — online and beyond.

How does your information reach us?

Your personal details reach us only when you willingly share them —
for example, when you purchase a membership, book a class, subscribe to our newsletter, or contact us directly.

How do we store your information?

All information is safely stored within our digital systems and databases —
some of which may be supported by trusted third-party providers.
In certain cases, information may also be held in paper records.
Every piece of data is treated with the same respect we hold for your privacy and your presence in our space.

Who do we share your information with?

Only when necessary — and always with care.
We may share information with:

• Business partners who support our services (such as marketing, analytics, or booking systems).

• Public authorities, if required by law, for example in cases of fraud or safety concerns.

We never sell or share your personal information beyond what is essential to support your experience with us.

Links to external sites

From time to time, The Slow Concept may include links to other websites —
such as our teachers, collaborators, or partners.
Please note that once you leave our domain, we are not responsible for the content, privacy or security practices of those external sites.
We encourage you to review their privacy policies directly.

Access, correction, or deletion of your information

If you wish to access, correct, or remove your personal information,
please contact us at contact@theslowconcept.es
We will handle your request with transparency and care.

In essence

Your data is part of your story — and we honour it as such.
With calm, with integrity, and always, with respect.